Terms

Terms & Conditions

Rates

  • The rates quoted are net payable to us and inclusive of 13% VAT.
  • All confirmation vouchers and rooming list must reach the hotel with a copy to the sales office 45 days prior to the group arrival.
  • Above rates will not be valid for websites/online platforms.
  • Meal rates will not be applicable for special promotion and events.
  • For bookings falling during New Year’s Eve - a supplement will be applicable.
  • Group size 10+1pax and above will be considered as a group.

Terms of Payment

  • All payments to be done before guest departure.

Cancellation and Retention

  • For FIT bookings, any cancellations 07 days prior will not carry any retention. However, if the booking is canceled 48 hours prior to the arrival then one-night retention will be charged.
  • Any FIT booking cancellation within 24 hours of the group arrival will be charged full retention.
  • For GIT booking cancellation or room reduction, if any, should be received by the hotel at least 30 days prior to arrival.
  • For GIT in case of no-show, cancellation or any reduction in rooms requirement which is not informed to the hotel in writing at least 7 days prior to arrival, the hotel reserves the right to levy a minimum of one-night retention charge (on meal plan).
  • Any GIT booking cancellation within 48 hours of the group arrival will be charged full retention.